Privacy Policy

Y Sculptures ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ysculptures.com or use our contact and inquiry services.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily submit through our website, including:

Name and contact details (email address, phone number, company name) when you submit an inquiry or contact form
Project details and specifications you share with us
Any other information you choose to provide in message fields

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address and browser type
Pages visited and time spent on pages
Referring website or source
Device type and operating system

2. How We Use Your Information

We use the collected information for the following purposes:

To respond to your inquiries and provide project quotations
To communicate with you about our services, projects, and updates
To improve our website experience and customer service
To comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

3. Data Storage & Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and access is restricted to authorized personnel only.

4. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can choose to disable cookies through your browser settings, though this may affect certain website functionality.

5. Third-Party Services

We may use third-party services (such as analytics tools and WhatsApp chat integration). These services may collect information as governed by their respective privacy policies. We encourage you to review the privacy policies of these third-party providers.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Inquiry and project-related communications are typically retained for the duration of the business relationship plus a reasonable period thereafter.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access — Request a copy of the personal data we hold about you
Correction — Request correction of inaccurate or incomplete data
Deletion — Request deletion of your personal data under certain conditions
Objection — Object to the processing of your personal data

To exercise any of these rights, please contact us using the information below.

8. International Data Transfers

As a global sculpture manufacturer serving clients worldwide, your information may be transferred to and processed in countries outside your country of residence. We take steps to ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us for immediate removal.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: admin@ysignsled.com
Phone: +852 64386493
Address: No. 153, Zhenxing Avenue, Shiwanzhen, Huizhou, Guangdong, China

You may also reach us through the Contact page on our website.